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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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erwin tafoya

September 13, 2024

5  out of  5
rating by erwin tafoya
"I had a great experience dealing with this office, especially with representative Yosi. Yosi was very kind and helpful. I got a great deal on my life insurance and I am happy to be apart of the of the State Farm family. Thank you and Keep up the good work."
We responded:
"Thank you so much for recognizing our team. I'll be sure to share your comments with Yosi. We are so glad we were able to assist you with your life insurance needs. Please reach out if you need anything. We truly appreciate your business. Pablo Sanchez, State Farm Insurance "
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Julio Ramirez

September 12, 2024

5  out of  5
rating by Julio Ramirez
"With insurance being at an all time high in California. Kassandra really helped me get a really low rate. A rate that is reasonable for full coverage on a brand new car. Anyone looking to purchase and invest in insurance should look for Kassandra. Thank you to the branch and her!"
We responded:
"Thank you for the 5-star review! I will be sure to share this awesome review with Kassandra."
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Celina Bee

September 12, 2024

5  out of  5
rating by Celina Bee
"Kassandra was so nice and patient with me. I recommend her to all my friends and family because she truly is the best! I was very happy with her service and I felt comfortable sharing my needs with her."
We responded:
"Thank you for the feedback!"
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Rob Cortez

June 17, 2024

5  out of  5
rating by Rob Cortez
"Very friendly staff !"
We responded:
"Thank you for the 5- Star review! We really appreciate your business!"
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Delusional Thoughts

June 17, 2024

1  out of  5
rating by Delusional Thoughts
"This place is the worst to get insurance from. This place will waste your time, they will give you false information, steal your money & when it comes down to fixing your bill nothing will be fix. A lot of issues happen at this location that I am very upset. Keep in mind I just got this insurance for only 3 months this year. Pablo (the owner) isn’t the best person to resolve issue correctly. In fact he made it more worse than it is. Bretli also doesn’t help you correctly. She just stole my money with a false promise that she had told me. Stay away from this place"
We responded:
"Dear Delusional Thoughts, We are sorry to hear about your disappointing experience with our insurance services. We take customer feedback seriously and appreciate you bringing this matter to our attention. We would like to investigate your concerns further to better understand the issues you faced. Could you please provide us with more details about your specific situation, such as policy information or any interactions you had with our team? This will help us address your concerns more effectively. We value your feedback and would like to make things right. Please call our office at (562)923-6793, so that we can address your concerns personally and resolve this matter to your satisfaction."
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Iliana Joaquin

June 7, 2024

5  out of  5
rating by Iliana Joaquin
"Excellent customer service from Melissa."
We responded:
"Thank you for the great feedback!"
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Jessica Lizzarraga

June 7, 2024

5  out of  5
rating by Jessica Lizzarraga
"great company and great costumer service from melissa helped with all my needs and concerns"
We responded:
"Thank you for you letting us know your experience with Melissa. "
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yudi corrales

June 7, 2024

5  out of  5
rating by yudi corrales
"Gracias melissa por tu excelente atención al cliente"
We responded:
"Gracias por tu maravillosa reseña. Esperamos poder servirte nuevamente en el futuro."
Profile photo of Victor Joaquin

Victor Joaquin

June 7, 2024

5  out of  5
rating by Victor Joaquin
"Excelent attention from Melissa"
We responded:
"Melissa is a great addition to our team; we appreciate the 5-star review!"
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alma JOAQUIN

June 7, 2024

5  out of  5
rating by alma JOAQUIN
"I am extremely happy with State Farm overall thank you to Melissa for providing me with excellent customer service. Always getting the best customer service!"
We responded:
"Thank for your 5-star review!"
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Silvia flores

June 7, 2024

5  out of  5
rating by Silvia flores
"Melissa was very helpful, I was completely impressed with her customer service ..thank you Melissa"
We responded:
"Thank you for your feedback! I will be sure to let Melissa know. "
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carlos

June 6, 2024

5  out of  5
rating by carlos
"Mellissa was very helpful with helping me with looking for a car insurance"
We responded:
"Thank you for your amazing review! "
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Andres Magallanes

June 6, 2024

5  out of  5
rating by Andres Magallanes
"I was Very satisfied the way, Melissa Sanchez helped me out regarding the situation I had"
We responded:
"Thank you for the glowing review! We're grateful for your support and look forward to continuing to exceed your expectations."
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Jose Estrada

June 6, 2024

5  out of  5
rating by Jose Estrada
"I just want to thank Pablo’s team, they’re all so friendly when stepping into the office. But I wanna specially thank my agent Bri. Right off the bat she got me the coverages I wanted at an affordable rate as well. Bri is definitely an asset to the team and has an amazing customer service demeanor. Once again thank you for everything!"
We responded:
"Thank you for sharing your positive experience with us!. We're constantly striving to improve and provide even better experiences in the future. We value your feedback and look forward to serving you again soon."
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Hector Sanchez

June 6, 2024

5  out of  5
rating by Hector Sanchez
"Great customer service from Melissa"
We responded:
"Thank you for your kind words! Your positive feedback means a lot to us, and I will be sharing it with our team."
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Nadia Garcia

June 6, 2024

5  out of  5
rating by Nadia Garcia
"Melissa was very helpful. It was pleasure interacting with Melissa at State Farm , and I must say, she is an exceptional professional."
We responded:
"Thank you for your positive review! We appreciate your kind words and are delighted to have provided you with a great experience. We look forward to serving you again soon."
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julia alvarez

May 2, 2024

5  out of  5
rating by julia alvarez
"Krystal was a big help! I was shopping around for car insurance and decided to go with State Farm because of how attentive and on top of everything she was. She got me the coverage i needed + more! Thank you so much. I’m relieved to finally have insurance for my vehicle."
We responded:
"Our customer's satisfaction is our top priority, and it's reviews like yours that inspire us to continue delivering exceptional service. Thank you!"
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Kaena Hood

April 22, 2024

5  out of  5
rating by Kaena Hood
"Kassandra is an amazing agent. The care and attention she gives to assuring I get the best possible policy is unmatched. I know I’m in good hands with her"
We responded:
"Thank you for your kind words! We are thrilled to hear that Kassandra's dedication and personalized service have left such a positive impression on you. We appreciate your business. Pablo Sanchez, State Farm Insurance"
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D C

April 18, 2024

1  out of  5
rating by D C
"Hi urge everyone not to use Pablo Sanchez Office for State Farm insurance. They steal your money and no one calls back and they just throw the ball to one another and no one resolves your problem. You end up getting canceled. Don’t use them. I urge everyone please do not use them."
We responded:
"We apologize for any inconvenience caused by the missing payment. We understand your frustration and would like to inform you that we have successfully located your payment. Our office manager, Bri, has been diligently trying to reach you to relay this message. However, it seems that you have not been available to answer her calls. Please ensure that you are reachable so that we can discuss the matter further and resolve any remaining concerns you may have."
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Leonela Franco

February 26, 2024

5  out of  5
rating by Leonela Franco
"I am leaving a review to express my satisfaction with the service provided by Yoselin.I’m extremely happy now that I switched to State Farm’s.She took the time to patiently answer all my questions. Very helpful, professional and friendly. I will definitely recommend State Farm’s. Thank you StateFarms and Yoselin."
We responded:
"Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with Yoselin. Your feedback means a lot to us and serves as a motivation to continue delivering excellent service. We truly appreciate your support and look forward to serving you again in the future. Thank you once again for your kind words!"
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Curtis Daniels

November 22, 2023

5  out of  5
rating by Curtis Daniels
"My concerns were addressed thoroughly. We also discussed strategies to avoid future complications. Crystal was professional empathetic and knowledgeable."
We responded:
"Thank you Curtis for the feedback...Krystal is great and she is happy to have helped you!"
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Betty Contreras

September 29, 2023

5  out of  5
rating by Betty Contreras
"I am extremely happy with State Farm Insurance and their pricing option but overall I’m beyond content with Yosi for helping me open an insurance claim. Yosi went on and beyond to explain everything she was very professional and prompt in the way she handled my situation."
We responded:
"Thank you recognizing Yosi...she's amazing!"
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cheyla farias

September 29, 2023

5  out of  5
rating by cheyla farias
"10/10 staff is friendly Reasonable prices!!!"
We responded:
"Thank you for the 10!"
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Raul Aguirre

September 29, 2023

5  out of  5
rating by Raul Aguirre
"I called into this State Farm to get general questions regarding the company since I am paying a lot with AAA. I was able to questions answered by a very helpful representative (I believe her name was Yosi). So thank you to the representative for helping to make my soon to be future insurance company transition."
We responded:
"Thank you Raul...we value your feedback"
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joel ruiz

September 28, 2023

5  out of  5
rating by joel ruiz
"Make sure to hit up yosi! She’ll make sure you get a great deal! Thank you!! 🙏"
We responded:
"Woo hoo Yosi!!! Thank you for your feedback :)"