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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Gonzalez

February 21, 2025

5  out of  5
rating by Cindy Gonzalez
"Amazing service! Very helpful and kind"
We responded:
"Thank you for the fantastic review!"
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derka blues

February 20, 2025

5  out of  5
rating by derka blues
"After doing so much research trying to find a good insurance that will fit all my needs, I’m thankful I came across this State Farm. My agent Kassandra was so professional & patient explaining all of my concerns while being transparent in helping choose the best policy for me! I definitely recommend this insurance spot if you’re looking for honesty & transparency with great rates!"
We responded:
" Our team works hard to create a welcoming atmosphere and provide top-notch service. Thank you for the review!"
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JOSHUA MIRANDA

February 18, 2025

5  out of  5
rating by JOSHUA MIRANDA
"Current State Farm customer. Always a pleasant experience with them whenever I need help with any questions. Kassandra is usually the one that helps me out. Outstanding service…"
We responded:
"We're thrilled to hear that you loved your experience at our agency and that you are happy with the service we provided!"
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David Parada

February 7, 2025

1  out of  5
rating by David Parada
"Really disappointed, I became customer, I'm not happy, every time, they call is to increase the monthly, payment After Automatic payment. After adding, multiple vehicles, After paying on time.. After every renew of the policy They charge more and more .. They play whit the cover of the policy to cover less .. And less ... now I understand why !!!! They always ask ...we con check your coverage!!! To modify and cover less and lower your payment...total bs Totally not happy, Stay away directly"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. We did attempt to set a meeting with you to discuss this further and understand how we can make things right. Your satisfaction is very important to us, and we would appreciate the opportunity to resolve this matter. Please feel free to contact us directly at (562)923-6793. We hope to hear from you soon and thank you again for your feedback."
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VANESSA MARIN

January 29, 2025

5  out of  5
rating by VANESSA MARIN
"Krystal was nice and gave me a great price for car insurance"
We responded:
"Thank you for your review, our team appreciates it!"
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Manuel Rodriguez

January 27, 2025

5  out of  5
rating by Manuel Rodriguez
"Bretli at this location has been attentive."
We responded:
"Thank you for your 5-star review, I will be sure to let Bretli know to keep up the great work!"
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Miguel Martinez-Cruz

January 14, 2025

5  out of  5
rating by Miguel Martinez-Cruz
"Krystal Romero has been amazing! Customer service is top tier!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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J Perez

December 10, 2024

5  out of  5
rating by J Perez
"Krystal was extremely helpful with helping me find the best policy for my daughter and I. She was able to help find the best and affordable rates for my family. Thank you!"
We responded:
"We'll be sure to share this with Krystal. Thanks so much! We appreciate your business. "
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erwin tafoya

September 13, 2024

5  out of  5
rating by erwin tafoya
"I had a great experience dealing with this office, especially with representative Yosi. Yosi was very kind and helpful. I got a great deal on my life insurance and I am happy to be apart of the of the State Farm family. Thank you and Keep up the good work."
We responded:
"Thank you so much for recognizing our team. I'll be sure to share your comments with Yosi. We are so glad we were able to assist you with your life insurance needs. Please reach out if you need anything. We truly appreciate your business. Pablo Sanchez, State Farm Insurance "
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Julio Ramirez

September 12, 2024

5  out of  5
rating by Julio Ramirez
"With insurance being at an all time high in California. Kassandra really helped me get a really low rate. A rate that is reasonable for full coverage on a brand new car. Anyone looking to purchase and invest in insurance should look for Kassandra. Thank you to the branch and her!"
We responded:
"Thank you for the 5-star review! I will be sure to share this awesome review with Kassandra."
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Celina Bee

September 12, 2024

5  out of  5
rating by Celina Bee
"Kassandra was so nice and patient with me. I recommend her to all my friends and family because she truly is the best! I was very happy with her service and I felt comfortable sharing my needs with her."
We responded:
"Thank you for the feedback!"
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Rob Cortez

June 17, 2024

5  out of  5
rating by Rob Cortez
"Very friendly staff !"
We responded:
"Thank you for the 5- Star review! We really appreciate your business!"
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Delusional Thoughts

June 17, 2024

1  out of  5
rating by Delusional Thoughts
"This place is the worst to get insurance from. This place will waste your time, they will give you false information, steal your money & when it comes down to fixing your bill nothing will be fix. A lot of issues happen at this location that I am very upset. Keep in mind I just got this insurance for only 3 months this year. Pablo (the owner) isn’t the best person to resolve issue correctly. In fact he made it more worse than it is. Bretli also doesn’t help you correctly. She just stole my money with a false promise that she had told me. Stay away from this place"
We responded:
"Dear Delusional Thoughts, We are sorry to hear about your disappointing experience with our insurance services. We take customer feedback seriously and appreciate you bringing this matter to our attention. We would like to investigate your concerns further to better understand the issues you faced. Could you please provide us with more details about your specific situation, such as policy information or any interactions you had with our team? This will help us address your concerns more effectively. We value your feedback and would like to make things right. Please call our office at (562)923-6793, so that we can address your concerns personally and resolve this matter to your satisfaction."
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Iliana Joaquin

June 7, 2024

5  out of  5
rating by Iliana Joaquin
"Excellent customer service from Melissa."
We responded:
"Thank you for the great feedback!"
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Jessica Lizzarraga

June 7, 2024

5  out of  5
rating by Jessica Lizzarraga
"great company and great costumer service from melissa helped with all my needs and concerns"
We responded:
"Thank you for you letting us know your experience with Melissa. "
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yudi corrales

June 7, 2024

5  out of  5
rating by yudi corrales
"Gracias melissa por tu excelente atención al cliente"
We responded:
"Gracias por tu maravillosa reseña. Esperamos poder servirte nuevamente en el futuro."
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Victor Joaquin

June 7, 2024

5  out of  5
rating by Victor Joaquin
"Excelent attention from Melissa"
We responded:
"Melissa is a great addition to our team; we appreciate the 5-star review!"
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alma JOAQUIN

June 7, 2024

5  out of  5
rating by alma JOAQUIN
"I am extremely happy with State Farm overall thank you to Melissa for providing me with excellent customer service. Always getting the best customer service!"
We responded:
"Thank for your 5-star review!"
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Silvia flores

June 7, 2024

5  out of  5
rating by Silvia flores
"Melissa was very helpful, I was completely impressed with her customer service ..thank you Melissa"
We responded:
"Thank you for your feedback! I will be sure to let Melissa know. "
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carlos

June 6, 2024

5  out of  5
rating by carlos
"Mellissa was very helpful with helping me with looking for a car insurance"
We responded:
"Thank you for your amazing review! "
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Andres Magallanes

June 6, 2024

5  out of  5
rating by Andres Magallanes
"I was Very satisfied the way, Melissa Sanchez helped me out regarding the situation I had"
We responded:
"Thank you for the glowing review! We're grateful for your support and look forward to continuing to exceed your expectations."
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Jose Estrada

June 6, 2024

5  out of  5
rating by Jose Estrada
"I just want to thank Pablo’s team, they’re all so friendly when stepping into the office. But I wanna specially thank my agent Bri. Right off the bat she got me the coverages I wanted at an affordable rate as well. Bri is definitely an asset to the team and has an amazing customer service demeanor. Once again thank you for everything!"
We responded:
"Thank you for sharing your positive experience with us!. We're constantly striving to improve and provide even better experiences in the future. We value your feedback and look forward to serving you again soon."
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Hector Sanchez

June 6, 2024

5  out of  5
rating by Hector Sanchez
"Great customer service from Melissa"
We responded:
"Thank you for your kind words! Your positive feedback means a lot to us, and I will be sharing it with our team."
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Nadia Garcia

June 6, 2024

5  out of  5
rating by Nadia Garcia
"Melissa was very helpful. It was pleasure interacting with Melissa at State Farm , and I must say, she is an exceptional professional."
We responded:
"Thank you for your positive review! We appreciate your kind words and are delighted to have provided you with a great experience. We look forward to serving you again soon."
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julia alvarez

May 2, 2024

5  out of  5
rating by julia alvarez
"Krystal was a big help! I was shopping around for car insurance and decided to go with State Farm because of how attentive and on top of everything she was. She got me the coverage i needed + more! Thank you so much. I’m relieved to finally have insurance for my vehicle."
We responded:
"Our customer's satisfaction is our top priority, and it's reviews like yours that inspire us to continue delivering exceptional service. Thank you!"